Terms and Conditions
Last updated: September 2026
These Terms and Conditions (“Terms”) govern your access to and use of the website operated by Trans-Vac Systems Inc (“we,” “us,” or “our”), including product information about pneumatic tube system carriers, related services, and any inquiry or order submitted through this site. By accessing or using this website, you agree to these Terms.
1. Acceptance of Terms
By browsing this website, submitting a contact form, requesting a quote, or otherwise using our online materials, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please discontinue use of the site.
2. Intended Audience
This website is intended for business customers and professionals seeking information about pneumatic tube carriers, system components, installation support (including through our sister company partnerships), maintenance-related services, and related industrial solutions in the United States, Mexico, and other markets we serve.
3. Use of the Website
You may use this website for lawful purposes only. You agree not to misuse the site, attempt unauthorized access, interfere with its operation, scrape content in a way that harms performance or violates applicable law, or use our contact channels to send spam or unlawful content. We may suspend or restrict access if we reasonably believe these Terms have been violated.
4. Products, Quotes, and Orders
Product descriptions, specifications, images, and availability shown on this website (including LTD carriers, Clip LDT carriers, swing-top, flip-top, and slide-opening hospital carriers, and related accessories) are for general information. They do not constitute a binding offer. Quotes, pricing, lead times, customization, shipping (including same-day shipping when available for qualifying orders), and purchase terms are confirmed separately in writing by Trans-Vac Systems Inc. We reserve the right to correct errors and to refuse or cancel orders in cases of mistake, stock issues, or suspected fraud.
5. Information Accuracy
We strive to keep website content accurate and up to date. However, information may change without notice. Technical data, dimensions, compatibility with tube systems, and service descriptions should be confirmed with our team before purchase or installation decisions.
6. Intellectual Property
All content on this website—including text, logos, trademarks, graphics, photos, and layout—is owned by Trans-Vac Systems Inc or used with permission. You may not copy, modify, distribute, or commercially exploit site content without our prior written consent, except for limited personal or internal business evaluation of our products.
7. Third-Party Links and Partners
This website may reference partners (such as J & R Pneumatic Tube Systems for installation and maintenance) or link to third-party sites (maps, social networks, analytics providers). We are not responsible for the content, policies, or practices of third-party websites or services. Your use of those services is governed by their own terms.
8. Disclaimers
THE WEBSITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, Trans-Vac Systems Inc DISCLAIMS WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT REGARDING THE WEBSITE CONTENT. PRODUCT WARRANTIES, IF ANY, ARE THOSE STATED IN A SEPARATE WRITTEN AGREEMENT OR INVOICE.
9. Limitation of Liability
To the fullest extent permitted by law, Trans-Vac Systems Inc and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of (or inability to use) this website or reliance on its content. Our total liability related to website use shall not exceed the greater of (a) the amount you paid us for products/services directly tied to the claim in the twelve (12) months before the claim, or (b) one hundred U.S. dollars (USD $100), except where liability cannot be limited under applicable law.
10. Privacy and Cookies
How we collect and use personal information (including contact form submissions and optional analytics cookies) is described in our Privacy Policy and Cookie Settings. By using the site, you acknowledge those practices as described on the corresponding pages.
11. Changes to These Terms
We may update these Terms from time to time. The “Last updated” date at the top of this page reflects the latest revision. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
12. Governing Law
These Terms are governed by the laws of the State of CA, United States, without regard to conflict-of-law principles. Courts located in CA shall have exclusive jurisdiction over disputes arising from these Terms or your use of the website, unless applicable law requires otherwise.
13. Contact
Questions about these Terms may be directed to Trans-Vac Systems Inc, based in Riverside, CA, USA. Phone: 818-841-2112. You may also reach us through the Contact page on this website during business hours (8 AM to 5 PM PST).